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Suffolk Active

The Active Wellbeing service is here at Bildeston Health Centre to help you become more physically active. Please take a look at the link above. 

Flu Clinic information for those patients aged Younger than 65 years.

The Government recommends that this group of patients have the Quadrivalent Vaccine.  This is the same vaccine that we used last year.  This year the manufacturer has made us aware of a delay with getting the vaccine to Practices, please see below:

“The World Health Organization (WHO) took a decision to delay the selection of the A/H3N2 strain of flu notification by one month. This has had an effect on the manufacturing timelines and will impact the vaccine time to market. Distribution will therefore commence a few weeks later than last season”

We will receive staggered deliveries of the vaccine during October and November.  We think we will have sufficient vaccines in order to run a clinic at the end of October.

Patient Rights and Responsibilities

As a patient you can expect…

  • To be treated with courtesy and respect for your privacy and dignity.
  • To receive treatment on the basis of your clinical need.
  • To be able to choose to have a relative or friend with you during consultations.
  • To be told when an appointment is likely to be.
  • To be told on arrival of any delays are occurring and to receive an explanation why.
  • To know the names and professional status of all staff involved in your care.
  • To receive an explanation and, where appropriate, an apology if things go wrong.
  • To be able to complain if you are unhappy about the treatment you receive.
  • To choose whether you see medical or other healthcare students.
  • To be able to request a second opinion.

As a patient you have a responsibility…

  • To treat the staff who care for you with courtesy and respect.
  • To inform us if you change your address or telephone number.
  • To consider the consequences of refusing treatment or not following medical advice.
  • To attend appointments on time.
  • To let us know if you cannot keep your appointment.
  • To tell us if you have any allergies or sensitivities to medications.
  • To treat other patients with courtesy and respect.

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