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Practice Management

Louise Bissett

Carol Huxtable

Assistant Practice Manager

Their Role:

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Administration

Linda Perry

Medical Records Summariser

Reception

Kay Pratt
Suzanne Squirrell
Amanda Clampin
Sue King
Jill Pearl

Their role:

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Secretaries

Mrs Anna Shiress (f)

Their role:

Our secretaries perform many clerical tasks vital to the smooth running of the practice. They type referral letters and keep in touch with hospitals and consultants regarding patients’ appointments.

 
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