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Covid19 Advice for Parents

In line with national guidance, antibody testing (to see if you have had Coronavirus) is being rolled out in Suffolk and North East Essex in a safe and phased way. It has begun within our hospitals.  We will keep you updated as to when this test is available to wider staff and patient groups.  Meanwhile, please may we request that you do not ask your GP about availability.  This will help us to help you with all other urgent calls.  We will make an announcement as soon as we can.  Please also note that as this is a new disease we don’t yet know if having antibodies means you are immune.  

19 MAY - BILDESTON HEALTH CENTRE - UPDATE

We thought it was time for an update on how things are working at Bildeston Health Centre during these challenging times, to try to alleviate any worries or concerns you have. 

Our Clinical team are here to help you. We are still operating a total telephone triage service, so you may be asked for a brief description of your problem by our reception team.  If your Clinician feels you need to be seen face to face you will be given an appointment time. Please do not arrive early as we are staggering patients and you may be asked to wait in your car or outside. We are doing this to avoid people waiting in groups in the waiting room and to adhere to social distancing guidelines. We are also able to offer video consultations. 

You may struggle to get through by phone at busy times – especially Monday Mornings! We are hoping to up our phone capacity in the coming weeks to try to alleviate this problem. Please bear with us. 

We politely ask you if you could wear a facemask or covering when coming in for face to face appointments, this is not compulsory but in line with current government guidelines.

Our Dispensary team are still working extremely hard. We are operating a one in one out system. We are now asking for 3 working days’ notice for repeat prescriptions - as our Dispensary is small we can only allow 2 staff members in at one time so this slows things down. 

Our trusted volunteers are still doing a fantastic job delivering medication to patients Over 70 and shielding. However, they are increasingly finding patients are not at home when they deliver. We do not have the capacity to retry, so we will have to ask patients to make their own arrangements for collection. 

Dispensary are also stopping their repeat management system and will be contacting patients affected by this and asking them to register for online services wherever possible.

For up to date information and eligibility for Covid 19 testing please visit https://www.gov.uk/coronavirus

We thank you all for your patience and co-operation – Stay safe!

 

 Welcome to Bildeston Health Centre               

 With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Please use the 'Quick Links' to access on-line services information.

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

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General Data Protection Regulation (GDPR)

Privacy Notice

Our Data Protection Officer is - Ipswich & East Suffolk CCG

01449 740254



NHS Choices

Happy with our surgery? Please leave us feedback on the link below.

https://www.nhs.uk/Services/GP/LeaveReview/DefaultView.aspx?id=41927

My Care Record - 

Our organisation is part of the My Care Record approach which is supporting the work of health and care organisations across the East of England as they respond to the coronavirus (COVID-19) pandemic. For example, we are working to make sure doctors, nurses and co-ordination staff at places you may receive advice or treatment can see important information from your patient record. This could include NHS treatment centres such as the London NHS Nightingale Hospital. This will make it easier and faster for them to deliver effective care.

or click on the link below for more information: 

http://www.mycarerecord.org.uk

Suffolk Active - please click on the link below!  

https://us17.list-manage.com/survey?u=d6fad80b0d2339ed30541d496&id=4d9e124fe1

https://www.activesuffolk.org/active-suffolk-newsletters 

https://www.activesuffolk.org/active-wellbeing-in-bildeston 

 

Suffolk Family Carers - Bildeston Carer Friendly Surgery !

Carer Friendly Surgery!

Home But Not Alone – a new community service to support people who need help during the COVID-19 pandemic. Contact 0800 876 6926 - this line will be staffed from 09:00 to 17:00, seven days a week. 

http://onelifesuffolk.co.uk/families-and-young-people/

Friends and family

"How likely are you to recommend our Practice to friends and family if they needed similar care or treatment?"

Answer that question by clicking the link on the right hand side of the screen under have your say section.

Connect for Health - Social Prescriber Information:

Connect for Health Information!

One Life Suffolk - 01473 718193.

https://mailchi.mp/onelifesuffolk.co.uk/childrenstier3


Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

(Site updated 02/06/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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