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16.3.2020 CORONAVIRUS - BILDESTON HEALTH CENTRE UPDATE

AS FROM TODAY AND UNTIL FURTHER NOTICE, WE ARE NO LONGER ABLE TO OFFER OUR OPEN ACCESS MORNING SURGERY. THERE WILL BE A TRIAGE SYSTEM IN PLACE. THIS IS TO PROTECT OUR VULNERABLE PATIENTS DURING THE COVID – 19 PERIOD.

BLOOD TESTS- WE ARE CURRENTLY DOING URGENT BLOOD TESTS AND INR TESTING.

ALL CURRENT BOOKED APPOINTMENTS- ALL CURRENT BOOKED APPOINTMENTS ARE BEING REVIEWED BY A CLINICIAN. FOR FUTURE APPOINTMENT PLEASE CONTACT US.

DISPENSARY- CURRENTLY OPEN AS NORMAL- HOWEVER PLEASE DO NOT CROWD THE WAITING AREAS.

HOW YOU CAN CONTACT US

THE BEST WAY TO CONTACT US IS THROUGH e- CONSULT - SEE THE BLUE BOX BELOWBY USING THIS IT WILL FREE UP OUR PHONE LINES.

WHAT CAN YOU DO TO HELP US

BE PATIENT – THE TELEPHONE LINES MAY WELL BE BUSY AS WE TOO ARE SHORT STAFFED AND HAVE LIMITED TELEPHONE LINES. WORKING IN THIS WAY IS NEW TO US TOO.

DO NOT STOCKPILE MEDICATION – IT IS NOT HELPFUL AND CAUSES DELAYS TO THOSE IN GENUINE NEED.

DO NOT VISIT THE SURGERY IN PERSON WITHOUT GOOD REASON.

 DO NOT ENTER THE SURGERY IF YOU HAVE:

A HIGH TEMPERATURE AND/OR A NEW CONTINOUS COUGH. IF YOU HAVE THESE SYMPTOMS CONTACT 111 https://111.nhs.uk/covid-19 OR BY TELEPHONE

TO ACCESS UP TO DATE INFORMATION USE OUR WEBSITE OR OUR TWITTER PAGE @BildestonCentre

PLEASE SHARE THIS MESSAGE FOR US – EITHER BY SOCIAL MEDIA OR IN PERSON.

We would like to thank all the people who have made offers of help. We will be in touch shortly.

Repeat Prescriptions 

The practice runs a computerised repeat prescribing service. If you are on regular medication you will be given a computer slip with the drugs you take printed on it. When you need more medication, tick against the items you require and either post the slip to us or place it in the box outside the dispensary. You can also email: IESCCG.Bildestonhealthcentre-dispensary@nhs.net or           fax: 01449 740903.

Alternatively you can order online via the link at the top of this page. New users are required to complete a simple registration.

We do not take requests for repeat prescriptions over the telephone as mistakes can all too easily happen. Of course if you do have problems we are always happy to help if we can.

DELIVERY SERVICE

PLEASE NOTE UNDER CURRENT CIRCUMSTANCES WE ARE UNABLE TO DO ANY EXTRA DELIVERIES. WE ARE WORKING WITH LOCAL NEIGHBOURHOOD GROUPS TO HELP WITH THIS. 

It CURRENTLY  takes 3 working days (72 hours) to process repeat prescriptions so do take care not to run out of medication. For those who have difficulty getting to the surgery we have various ways to get your medication to a collection point near to you. Please ask the dispenser who will advise you.

Dispensary Hours 

  • Monday to Friday 08:30 - 13:00 & 14:00 - 18:00
  • Saturday 09:00 - 12:00
  • Please note Dispensary is closed between 1 and 2pm Monday to Friday and does not accept telephone calls until after 11am each morning. 

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

 
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