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Noticeboard

16.3.2020 CORONAVIRUS - BILDESTON HEALTH CENTRE UPDATE

AS FROM TODAY AND UNTIL FURTHER NOTICE, WE ARE NO LONGER ABLE TO OFFER OUR OPEN ACCESS MORNING SURGERY. THERE WILL BE A TRIAGE SYSTEM IN PLACE. THIS IS TO PROTECT OUR VULNERABLE PATIENTS DURING THE COVID – 19 PERIOD.

BLOOD TESTS- WE ARE CURRENTLY DOING URGENT BLOOD TESTS AND INR TESTING.

ALL CURRENT BOOKED APPOINTMENTS- ALL CURRENT BOOKED APPOINTMENTS ARE BEING REVIEWED BY A CLINICIAN. FOR FUTURE APPOINTMENT PLEASE CONTACT US.

DISPENSARY- CURRENTLY OPEN AS NORMAL- HOWEVER PLEASE DO NOT CROWD THE WAITING AREAS.

HOW YOU CAN CONTACT US

THE BEST WAY TO CONTACT US IS THROUGH e- CONSULT - SEE THE BLUE BOX BELOWBY USING THIS IT WILL FREE UP OUR PHONE LINES.

WHAT CAN YOU DO TO HELP US

BE PATIENT – THE TELEPHONE LINES MAY WELL BE BUSY AS WE TOO ARE SHORT STAFFED AND HAVE LIMITED TELEPHONE LINES. WORKING IN THIS WAY IS NEW TO US TOO.

DO NOT STOCKPILE MEDICATION – IT IS NOT HELPFUL AND CAUSES DELAYS TO THOSE IN GENUINE NEED.

DO NOT VISIT THE SURGERY IN PERSON WITHOUT GOOD REASON.

 DO NOT ENTER THE SURGERY IF YOU HAVE:

A HIGH TEMPERATURE AND/OR A NEW CONTINOUS COUGH. IF YOU HAVE THESE SYMPTOMS CONTACT 111 https://111.nhs.uk/covid-19 OR BY TELEPHONE

TO ACCESS UP TO DATE INFORMATION USE OUR WEBSITE OR OUR TWITTER PAGE @BildestonCentre

PLEASE SHARE THIS MESSAGE FOR US – EITHER BY SOCIAL MEDIA OR IN PERSON.

We would like to thank all the people who have made offers of help. We will be in touch shortly.

Statement of Purpose

 CQC Statement of Purpose 

 

Partners Details

 Dr Mark Hainsworth MB ChB (1984) Auckland- Male Full Time (Registered Manager for CQC Activities)

Dr David Clark MB ChB (1990) Cape Town Male Full Time

Dr Louise Beale MB ChB (2006) Leicester Female Full Time

  Aims and Objectives

Our purpose is to provide patients registered with the practice access to personal health care of high quality and to seek continuous improvement on the health status of the practise population  overall. We aim to achieve this by developing and maintaining a happy , sound, family centred practice which is responsive to people’s needs and expectations and which reflect the latest advances in Primary Health Care.

  • Provide access to a high standard of medical care in a local community setting.
  • To maintain continuity of care.
  • Focusing on prevention of disease by promoting health and wellbeing and offering care and advice to our patients
  • Working in partnership with our patients, their families and carers towards a positive experience and understanding, involving them in decision making about their treatment and care.
  • Being a learning organisation that continually improves what we are able to offer patients.
  • Treating patients as individuals and with the same respect we would want for ourselves or a member or our families, listening and supporting people to express their needs and wants and enabling people to maintain the maximum possible level of independence, choice and control
  • Working in partnership with other agencies to tackle the causes of, as well as provide the treatment for ill health and where appropriate involve other professionals in the care of our patients.
  • Ensuring all staff have the competency and motivation to deliver the required standards of care ensuring that all members of the team have the right skills and training to carry out their duties competently
  • Taking care of our staff offering them support to do their jobs and to protect them against abuse
  • Having a zero tolerance of all forms of abuse.
  • Providing our patients and staff with an environment which is safe ,effective  and friendly

                                                                     

 



 
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