Opening Hours

Bildeston Health Centre

Day Opening hours
Saturday 13 April
Closed
Sunday 14 April
Closed
Monday 15 April
8am to 6:30pm
Tuesday 16 April
8am to 6:30pm
Wednesday 17 April
8am to 6:30pm
Thursday 18 April
8am to 6:30pm
Friday 19 April
8am to 6:30pm

Please note during this current crisis all contacts with the surgery are via telephone triage first - do not just turn up!

Saturday surgeries are for booked appointments only and no phone calls will be taken - we do not offer a walk-in service on a Saturday.

Please note dispensary is closed Monday to Friday between 13:00 and 14:00 and does not accept telephone calls until after 10:00am each morning. However, you can email Dispensary on bhc.dispensary@nhs.net

Please note that our surgery doors open at 8.30am, and are closed at 6.00pm, Monday to Friday.  We do, however, continue to take telephone calls only until 6.30pm, Monday to Friday.  After this time our phones are transferred to the Out of Hours service. 

Dispensary is open at 8.30am to 1.00pm and 2.00pm to 6.00pm, Monday to Friday.  They do not take telephone calls until 10am each day. 

See above for details of opening times on Saturdays throughout the year.

Please 2024. 1. Colour BHC Timetable.docx to view our surgery timetable

When We Are Closed

An out-of-hours doctor service is offered for all patients registered with our practice.

From 18:30pm to 08:00am weekdays and all day during the weekend and bank holidays, urgent medical advice can be obtained by telephoning 111. You can also telephone the normal surgery number and you will be automatically transferred to the service.  Or click on this link to take you to the on-line service NHS 111 online - NHS Digital

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

a group of people sitting in chairs

NHS 111

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.